Terms & Conditions
Please note, as all orders are custom cut, returns and exchanges are not offered unless there is a fault in the fabric. Refunds are not available for change of mind, however, a store credit could be offered in certain circumstances. Any orders that are approved for refund must be returned in original condition and unwashed.
Please note: Any refunds provided on orders paid for via Zip or Afterpay will be minus merchant fees incurred.
If you have any issues regarding your fabric delivery, please do feel free to email me at firstname.lastname@example.org
Pre Order FabricsWhen placing an order for Pre-Order fabrics, the estimated delivery time is noted on the product page.
Combining In Stock and Pre Order Fabrics
Combined Shipping for Multiple Orders
I am happy to offer combined shipping should you wish to place multiple orders over a small period of time. Please be sure to select the following shipping option when going through checkout ...
HOLD Parcel -----> Please only select this option if you intend to add more fabric and DO NOT WISH TO HAVE YOUR PARCEL SHIPPED JUST YET. Once you have finished ordering, please contact me for a shipping invoice.
Layby option is available when going through checkout.
Available for Orders over $100.00 (excluding shipping)
Once your order is processed, a 25% instalment will be invoiced via Paypal - please allow 24-48hrs for this to occur. A further 3x 25% Instalments will be sent to you at regular intervals (see below). Should you wish to pay instalments via Bank Deposit, please mention this when going through checkout.
Instalment payments for In Stock fabrics are usually weekly and your order will be cut and put aside once the 1st instalment is received.
Instalment plans for Pre Order fabrics may be weekly, fortnightly or monthly depending on the estimated arrival date of the collection ordered.
If during the term of your layby plan you decide to cancel your order, a termination fee of 20% of the total order value will be deducted from your payments.
If your order needs to be revised by us due to stock not arriving from the Distributor or inventory discrepancies, a refund for the unavailable items will be issued.
If you are having difficulties with your payments, please feel free to discuss the terms of your layby with me.
* Please note, every endeavour is taken to ensure colours are as accurate as possible, however there may be variance due to changes in the printing process or individual monitor screens.